Adequacy of ChatGPT responses to frequently asked questions about shoulder arthroplasty: is it an appropriate adjunct for patient education?
When queried with FAQs regarding shoulder arthroplasty, ChatGPT's responses were all deemed 'satisfactory', but most required clarification. This may be due to the nuances of anatomic vs. reverse shoulder replacement. Thus, patients may find benefit in using ChatGPT to guide whether or not they should seek medical attention, but are limited in the detail and accuracy of treatment-related questions. While a helpful tool to start provider-patient conversations, it does not appear that ChatGPT provides quality, verified, data-driven answers at this time, and should be used cautiously in conjunction to provider-patient discussions. Although the use of ChatGPT in answering FAQs is limited at the moment, orthopedic surgeons should continue to monitor the use of ChatGPT as a patient education tool, as well as the expanding use of AI as a possible adjunct in clinical decision-making.
Authors
- Sarav S. Shah (ORCID: https://orcid.org/0000-0002-7656-8482)
- Jason Corban (ORCID: https://orcid.org/0000-0002-1749-9181)
- Krishna Mandalia (ORCID: https://orcid.org/0000-0001-8041-880X)
- Christopher K. Johnson
- Kaley Beall
Institutions
- Tufts University (US)
- New England Baptist Hospital (US)
Publication Details
- Journal
- JSES International
- Published
- 2025-02-07
- DOI
- https://doi.org/10.1016/j.jseint.2025.01.008
- Citations
- 4
- Primary Topic
- Artificial Intelligence in Healthcare and Education
- Type
- article
- Field-Weighted Citation Impact
- 2.62