Identification and Prioritization of Critical Success Factors of a Lean Six Sigma–Industry 4.0 Integrated Framework for Sustainable Manufacturing Using TOPSIS

The relationship between Lean Six Sigma, Industry 4.0 and sustainable manufacturing has been evaluated only to a limited extent within this domain of the published literature. A DMAIC-DMADV-based framework along with a phase-by-phase implementation path is proposed in this study to integrate Lean Six Sigma and Industry 4.0 technologies for achieving sustainable manufacturing. The paper also focused on identifying and prioritizing the critical success factors for the implementation of the proposed framework. The critical success factors identified through a literature review are ranked using the multi-decision criteria technique TOPSIS, with input from selected experts across various manufacturing companies. The results highlight that the most important enablers set clear sustainability goals, regularly monitor progress and have a skilled workforce. The findings provide actionable guidance for practitioners, and the study contributes to the existing body of knowledge by offering a comprehensive methodology to integrate Lean Six Sigma and Industry 4.0 for sustainable manufacturing. Further research must focus on the validation of the framework in diverse industrial settings and refining the sustainability assessment model to enhance its adaptability.