Exploring Information Accessibility Needs for Individuals with Visual Impairments in Digital Sophistication: Focusing on Welfare Center, Enterprise, and Government Policy

This study aims to analyze the role of AI and technological innovations in improving the information accessibility of visually impaired individuals, and to explore comprehensive support strategies from the perspectives of the government, corporations, and welfare centers. To achieve this, a Focus Group Interview (FGI) was conducted with 10 experts specializing in assistive device development for the visually impaired, accessibility policies, and education. Among them, 7 participants were visually impaired individuals, providing valuable insights from a user perspective. The data analysis revealed four key themes: the impact of AI and new technologies on the information accessibility of visually impaired individuals, support strategies at the welfare center level that address diverse needs, corporate-level support strategies, and policy efforts to promote the distribution of new technologies and devices. Based on the findings, this study suggests redefining the scope of assistive devices, enhancing educational systems through collaboration, and strengthening legal regulations and accountability among the welfare centers, government, corporations. The implications of the study and suggestions for future research are also discussed.