Reduced left‐without‐being‐seen rates and impact on disparities after guest services ambassadors implementation
Although some disparities remain, our study suggests that GSAs may provide an effective strategy to reduce the overall LWBS rate and reduce disparities across diverse demographic groups including BIPOC and female patients.
Authors
- Jenna Brink
- Denise Buckley (ORCID: https://orcid.org/0000-0002-1279-4210)
- Collin Michels (ORCID: https://orcid.org/0000-0002-7324-1759)
- Joshua Gauger (ORCID: https://orcid.org/0000-0002-5749-8554)
- Daniel J Hekman (ORCID: https://orcid.org/0000-0002-7964-9501)
- Ciara J. Barclay-Buchanan
- Irene Hurst (ORCID: https://orcid.org/0000-0002-4220-2626)
- Ryan E. Tsuchida (ORCID: https://orcid.org/0000-0002-3180-2052)
- S Wing
- Daniel R. Rutz
- Shawn Arneson
Institutions
- University of Wisconsin–Madison (US)
Publication Details
- Journal
- Academic Emergency Medicine
- Published
- 2025-02-05
- DOI
- https://doi.org/10.1111/acem.15100
- Primary Topic
- Emergency and Acute Care Studies
- Type
- article
- Field-Weighted Citation Impact
- 0.00