Evaluation of the Implementation of Salary Payment in Improving the Performance of Honorary Workers at the Aceh Singkil Hospital

Improving the performance of hospital honorary staff is one of the most important things to maintain the quality of health services provided to patients. Many hospitals face obstacles in improving employee performance, such as high attendance rates, low productivity, and unsatisfactory service quality. In general, the decline in work morale and seriousness of work is due to the dissatisfaction of the workers concerned, both materially and non-materially. The purpose of this study is to evaluate the implementation of salary payments for honorary personnel in Aceh Singkil Regency which has an impact on the performance of honorary personnel at BLUD Aceh Singkil Hospital. This study uses a descriptive qualitative approach, to describe the phenomena that occur in the object of research. Data collection techniques are carried out by observation, interviews, and documentation. Data analysis through data collection, data condensation, data presentation, conclusion drawn. This study also used 10 informants consisting of 1 key informant, 3 main informants, and 6 supporting informants. Based on the results of observations, interviews and documentation of the Performance of BLUD Honorary Personnel of Aceh Singkil Hospital is not in accordance with the Optimization of the Implementation of SOPs for Inpatient and Outpatient Services has not been carried out properly, it is still found that honorary personnel have not complied in carrying out hand hygiene and the use of personal protective equipment. As well as the service waiting time which is relatively slow. The quality of service is considered poor. The work motivation of honorary staff is still relatively low and lack of discipline in work In addition, the Patient Satisfaction Level is still low because the service has not been in accordance with their expectations. This also has an impact on the Implementation of Salary Payments for Honorary Personnel of the Aceh Singkil Hospital against the decline in performance which results in less than optimal services at the BLUD Aceh Singkil Hospital. Advice to the management to be able to pay attention to honorary personnel, especially in the implementation of salaries to provide motivation or work spirit to improve performance at BLUD Aceh Singkil Hospital.