Considering the potential unintended consequences of RateMDs: an exploratory study in one specialty
While not intended for physician feedback, physicians could access patient-to-patient ratings and associated written reviews as a means to identify areas of practice improvement. However, this represents an unintended use of these websites. While speculative, access to patient-to-patient rating websites could negatively impact physician confidence or self-worth - representing a negative consequence of their use. The utilization of these data for potential self-improvement represents an unintended use of patient-to-patient ratings and so may be accompanied by unintended consequences for physicians who use these data as potential feedback, and patients who contribute to physician rating sites.
Authors
- Lily H. P. Nguyen (ORCID: https://orcid.org/0000-0001-9566-4827)
- Kwok‐Pui Fung (ORCID: https://orcid.org/0000-0001-6214-5123)
- Gabriella Le Blanc (ORCID: https://orcid.org/0000-0001-8258-2208)
- Carol Nhan
- Kristina H Pulkki
- Grace Scott (ORCID: https://orcid.org/0000-0001-7905-798X)
- Meredith E Young (ORCID: https://orcid.org/0000-0002-2036-2119)
- Shamira Pira
Institutions
- Western University (CA)
- University of Ottawa (CA)
- McGill University (CA)
Publication Details
- Journal
- Canadian Medical Education Journal
- Published
- 2025-02-04
- DOI
- https://doi.org/10.36834/cmej.77821
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00