Experiência do teleatendimento na reabilitação

Objective: Report the experience of call center in patients with spinal cord injury, stroke and amputee in a rehabilitation center. It consists of three cases that started rehabilitation by call center in the rehabilitation center of the Institute of Physical Medicine and Rehabilitation of the Hospital das Clínicas of the Faculty of Medicine of the University of São Paulo (IMREA-HCFMUSP). This report shows that assessments such as the Functional Independence Measure (FIM), Timed Up and Go (TUG) test, 1-minute sit-and-stand test could be applied on platforms such as Dr. TIS®, Whatsapp®, before and after a physiotherapy program with the aimed at improving the functionality of these patients who, after the respective calls, could obtain improvements through call center. Conclusion: This rehabilitation model proved to be safe, beneficial and likely to provide remote care for these patients.