An Empirical study on Occupational Stress among Bank Employees of Kolkata

The present study aims to assess the importance of different attributes causing stress among employees, examine the impact of different variables measuring occupational stress on the bank employees of Kolkata and to suggest stress management strategies. The study is based on the information available through a structured questionnaire of different categories of employees related to banking sector. Descriptive statistics are used for the analysis of data. 150 employees from different banks are interviewed by using convenience sampling technique in and around Kolkata. The findings of the study reveal that lack of trust exist in the working environment of the respondents. High blood sugar, heart disease, high blood pressure, high cholesterol are very common symptoms among the respondents. Among the psychological symptoms of the respondents, loss of interest in activities scored as the most important symptom. Feelings of tiredness and temper outburst are prevalent among all the respondents. Long working hours give rise to fatigue among the respondents. Continuous interaction with different types of customers cause temper outburst among the respondents.