Enhancing Employee Work Engagement Through High-performance Work Systems: Evidence from an ICT Company

This study examines the relationship between High-Performance Work Systems (HPWS) and employee work engagement in an ICT company in Estonia. Using standard questionnaires, we analyzed 112 valid responses. The results show a strong positive correlation between participation in decision-making and overall employee work engagement. Respondents group with over 10 years of experience reported significantly higher levels of vigor compared to those with less than one year of experience. These findings underscore the importance of fostering employee participation and effective onboarding processes to enhance engagement and organizational performance, offering valuable insights for HR practitioners in highly competitive industries like ICT, globally. Additionally, managers scored higher in work engagement, emphasizing their crucial role in HR practice implementation.