Exploring the Role of Digital Transformation for Agile and Resilience Business: A Conceptual Model Based on Dynamic Capabilities View

Digitalization, resilience, and agility are considered as essential aspects needed in turbulent environment. However, despite the fact that these three concepts have become widely used among researchers and practitioners, the nature of the relationship between these notions has not been adequately established. Thus, this study aimed to develop a conceptual model that capture the relationship of digital transformation on agility and resiliency in business organization by adopting the systematic literature review method. Following the PRISMA framework that consists of identification, screening, eligibility assessment, and article included selection, this study identified 23 articles for thorough review. This study found that digital dynamic capabilities that consist of digital sensing, digital seizing, and digital reconfiguring have an impact on digital transformation. Digital transformation enables business to form agile business characterized by flexibility and timely response. Digital transformation also facilitate organization to build resilience capability that consists of capability to anticipate, response, and adapt towards any disruption and changing in environment. Finally, this study offers a set of hypotheses and a conceptual model that can be empirically validated in future study.