Application of a problem-solving lean model to evaluate kaizen projects for good Quality Assurance

The defect rate tolerances determine the accuracy of the process; hence, the lower the defect rate, the higher the accuracy of the process. The defects can be caused by a variety of reasons therefore the process should have standards and protocols for process control. Zero defects result from good adherence to Quality Management standards, however the accuracy of problem solving could permanently eliminate and prevent the problem from happening again. An effective Corrective Preventive Action system results to zero future defects if it is designed to best suit the nature of the system which can be implemented by integrating Quality Management Systems (QMS). This research seeks to upgrade existing Corrective Preventive Action models using lean techniques to evaluate kaizen projects for businesses to remain competitive in the market by sustaining creativity and uniqueness of the business. A review of existing methods has been performed. This research will add more knowledge to Quality Management Systems and satisfy the requirements of ISO9001 standards, the comparison of existing methods will be compared with the proposal for a clear picture of the study.