Implementation of the SINERJA Application to Increase Work Productivity at the Central Kalimantan Provincial Health Service

The SINERJA application is an information technology system designed to facilitate real-time employee performance management through monitoring, measuring, and evaluating performance. The Employee Performance Information System (SINERJA) is an innovation developed by the Regional Civil Service Agency (BKD) of Central Kalimantan Province, accessible via the https://sinerja.bkd.kalteng.go.id platform, aimed at monitoring the performance and discipline of civil servants within the OPD scope in Central Kalimantan Province. This study examines the implementation of the SINERJA application as a new policy initiative to enhance the effectiveness, discipline, and productivity of civil servants. The research utilizes a qualitative approach with inductive analysis, where conclusions are drawn from specific facts observed in the field. Data collection techniques include observation, in-depth interviews, documentation, and triangulation. The study was conducted from August to September at the Central Kalimantan Provincial Health Service, where the SINERJA application had been implemented. The findings indicate that the application’s implementation in improving work productivity at the Health Service is still not optimal. Issues such as low consistency among civil servants in applying the policies, incomplete daily reporting, internal jockeying practices, and other unachieved research indicators highlight the need for further evaluation. Several challenges were also identified that hinder effective implementation.