TVET Graduates: The Importance of Workplace English Communication Skills for Effective Work Performance

In both native and non-native English-speaking countries, English is becoming increasingly essential as the international business language. By performing research among employees of several companies in Sarawak, this article tries to determine the value of Workplace English Communication skills to work performance among TVET graduates. Data were triangulated from three different methods namely semi-structured interviews, observation, and reflective notes. Four employers were interviewed, and six employees were observed during the data collection phase. The findings suggest that the importance of workplace English Communication skills in the workplace has not altered, and participants have emphasized the importance of English as an influencing element in portraying a good image for the company. Furthermore, it has been discovered that good command of Workplace English Communication skills might enhance graduates’ employment upon entering the job market and thus drive work excellence in the workplace. Furthermore, participants also stressed the practice of allowing flexibility and agility in the use of the English language depending on the situation and its formality. Most participants rated speaking as the most essential talent in the workplace, and they agreed that TVET graduates need to enhance their speaking abilities before entering the job market.

Authors

Publication Details

Journal
International Journal of Academic Research in Business and Social Sciences
Published
2025-02-01
DOI
https://doi.org/10.6007/ijarbss/v15-i2/22960
Citations
1
Primary Topic
Higher Education and Employability
Type
article
Field-Weighted Citation Impact
8.93
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

TVET Graduates: The Importance of Workplace English Communication Skills for Effective Work Performance

Mohamad Sobri Suhaili, Rachael Razak, Kamaludin Deni
1 citations
International Journal of Academic Research in Business and Social Sciences
Higher Education and Employability
8.93
article

TVET Graduates: The Importance of Workplace English Communication Skills for Effective Work Performance

Mohamad Sobri Suhaili, Rachael Razak, Kamaludin Deni
article en
1 citations

Abstract

In both native and non-native English-speaking countries, English is becoming increasingly essential as the international business language. By performing research among employees of several companies in Sarawak, this article tries to determine the value of Workplace English Communication skills to work performance among TVET graduates. Data were triangulated from three different methods namely semi-structured interviews, observation, and reflective notes. Four employers were interviewed, and six employees were observed during the data collection phase. The findings suggest that the importance of workplace English Communication skills in the workplace has not altered, and participants have emphasized the importance of English as an influencing element in portraying a good image for the company. Furthermore, it has been discovered that good command of Workplace English Communication skills might enhance graduates’ employment upon entering the job market and thus drive work excellence in the workplace. Furthermore, participants also stressed the practice of allowing flexibility and agility in the use of the English language depending on the situation and its formality. Most participants rated speaking as the most essential talent in the workplace, and they agreed that TVET graduates need to enhance their speaking abilities before entering the job market.

International Journal of Academic Research in Business and Social SciencesVol. 15(2)
Openalex Percentile: Top 6%
Higher Education and Employability
8.93
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.