The future is upon us
Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This paper identified that using a blended method that included both artificial intelligence and traditional methods for learning and development is key to improving outcomes. Research limitations/implications This paper makes new inclusions on the role that AI can have in supporting educational efforts. Practical implications This paper provides rationale for the inclusion of AI based applications within the business context. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
Publication Details
- Journal
- Development in Learning Organizations An International Journal
- Published
- 2025-02-03
- DOI
- https://doi.org/10.1108/dlo-01-2025-0031
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00