The Future of Marketing in the Era of Internet of Things

The advent of Marketing 5.0 is gaining strong momentum worldwide. The Marketing 5.0 technological landscape now includes other technologies, such as artificial intelligence, the Internet of Things (IoT), and blockchain. The IoT has aided the development of intelligent devices that significantly improve consumer lives. These technologies can also give manufacturers timely, accurate information they can rely on to comprehend consumer behavior and offer the best possible solutions fully. This article aims to learn how the IoT can improve sustainability and customer service in marketing version 5.0. The article uses the idea of integrating the devices needed to create a smart home and comprehending the implications of the data produced by these devices. The article reflects that the comprehensive data obtained by these devices may significantly advance the cause of sustainability and improve customer experiences. The article concludes that IoT in the future will have a significant impact on the lives of customers and will also contribute to the development of the firm's competitive advantage and achieving sustainability in the long run.

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Institutions

Publication Details

Journal
IEEE Engineering Management Review
Published
2025-02-03
DOI
https://doi.org/10.1109/emr.2025.3537692
Citations
4
Primary Topic
E-commerce and Technology Innovations
Type
article
Field-Weighted Citation Impact
9.79
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article

The Future of Marketing in the Era of Internet of Things

Pramila Jakhar, Smita Sharma
4 citations
IEEE Engineering Management Review
E-commerce and Technology Innovations
9.79
article

The Future of Marketing in the Era of Internet of Things

Pramila Jakhar, Smita Sharma
article en
4 citations

Abstract

The advent of Marketing 5.0 is gaining strong momentum worldwide. The Marketing 5.0 technological landscape now includes other technologies, such as artificial intelligence, the Internet of Things (IoT), and blockchain. The IoT has aided the development of intelligent devices that significantly improve consumer lives. These technologies can also give manufacturers timely, accurate information they can rely on to comprehend consumer behavior and offer the best possible solutions fully. This article aims to learn how the IoT can improve sustainability and customer service in marketing version 5.0. The article uses the idea of integrating the devices needed to create a smart home and comprehending the implications of the data produced by these devices. The article reflects that the comprehensive data obtained by these devices may significantly advance the cause of sustainability and improve customer experiences. The article concludes that IoT in the future will have a significant impact on the lives of customers and will also contribute to the development of the firm's competitive advantage and achieving sustainability in the long run.

IEEE Engineering Management ReviewVol. 53(6)
T A Pai Management Institute (IN), Manipal University Jaipur
Openalex Percentile: Top 3%
E-commerce and Technology Innovations
9.79
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The Future of Marketing in the Era of Internet of Things — Pramila Jakhar, Smita Sharma · IEEE Engineering Management Review (2025) | TGRS Research Map | TGRS