The Economic Impact of Organizational Citizenship Behavior on Human Capital Development and Firm Competitiveness

This study explores the financial consequences of OCB on corporate competitiveness and the expansion of human capital.Corporate citizenship Behavior-that is, workers' voluntary, extra-role efforts not clearly recognised by traditional reward systems-is a major determinant of corporate performance.How much does OCB contribute to human capital building, therefore influencing the competitive advantage of different companies?This research aims to provide an answer for such question.This study adopts a various methods and incorporates quantitative data analysis.The findings reveal that by way of improved team chemistry, more information interchange, and higher employee abilities, OCB significantly stimulates human capital development.These developments produce higher general organisational effectiveness, output, and innovation as well as more efficiency.Furthermore underlined by the studies is the fact that high OCB companies are more competitive.This is so because better alignment of personal and corporate objectives, improved employee retention rates and a more favourable working environment account for.The paper emphasises the requirement of management supporting and appreciating OCB to fully leverage it for the benefit of human capital and to keep a competitive edge over time.

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Published
2025-01-27
DOI
https://doi.org/10.26573/2025.22.1.4
Primary Topic
Business and Economic Development
Type
article
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article

The Economic Impact of Organizational Citizenship Behavior on Human Capital Development and Firm Competitiveness

Uddagiri Yojitha, P. Lakshmi Narayanamma
Business and Economic Development
article

The Economic Impact of Organizational Citizenship Behavior on Human Capital Development and Firm Competitiveness

Uddagiri Yojitha, P. Lakshmi Narayanamma
article en

Abstract

This study explores the financial consequences of OCB on corporate competitiveness and the expansion of human capital.Corporate citizenship Behavior-that is, workers' voluntary, extra-role efforts not clearly recognised by traditional reward systems-is a major determinant of corporate performance.How much does OCB contribute to human capital building, therefore influencing the competitive advantage of different companies?This research aims to provide an answer for such question.This study adopts a various methods and incorporates quantitative data analysis.The findings reveal that by way of improved team chemistry, more information interchange, and higher employee abilities, OCB significantly stimulates human capital development.These developments produce higher general organisational effectiveness, output, and innovation as well as more efficiency.Furthermore underlined by the studies is the fact that high OCB companies are more competitive.This is so because better alignment of personal and corporate objectives, improved employee retention rates and a more favourable working environment account for.The paper emphasises the requirement of management supporting and appreciating OCB to fully leverage it for the benefit of human capital and to keep a competitive edge over time.

Vignan's Foundation for Science, Technology & Research (IN)
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Openalex Percentile: Top 98%
Business and Economic Development
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