Understanding user Beliefs on AI: A Topic Modelling Analysis
This study examines users' perceptions of AI by analyzing 2,589 comments from Anthropic's YouTube channel using topic modelling with LDA.Key themes include users' experiences with AI tools, their desire for human-like interactions, and excitement for new features.Results reveal mixed responses: some are enthusiastic about AI's potential, while others express concerns about usability and transparency.This study extends the literature by capturing consumer beliefs about new GenAI technologies.Practically, findings can guide managers and policymakers in developing response strategies for product development and AI ethics regulation.
Authors
- Abhishek Kumar Srivastava (ORCID: https://orcid.org/0000-0001-5345-6405)
- Zillur Rahman (ORCID: https://orcid.org/0000-0003-2785-0200)
Publication Details
- Published
- 2025-01-27
- DOI
- https://doi.org/10.26573/2025.22.1.44
- Primary Topic
- Computational and Text Analysis Methods
- Type
- article
- Field-Weighted Citation Impact
- 0.00