A Silver Bullet or Poison Pill? The Trivago’s Innovative Advertisement Enhanced by Artificial Intelligence

This case study focuses on the application of Artificial Intelligence (AI) in the advertisements of Online Travel Agency (OTA). With the development of AI, companies have more tools to create advertising. Deepfake, as a technology powered by Artificial Intelligence, could be used to manipulate the content in advertising. As a result, it is important to review the effect and users’ attitudes toward AI-advertising. This case study reviews the Trivago AI advertising and discusses the associated theory in the AI-human reaction. The possible solutions are also discussed in the case study.

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Publication Details

Journal
Journal of Hospitality & Tourism Cases
Published
2025-01-29
DOI
https://doi.org/10.1177/21649987251314617
Primary Topic
Management, Economics, and Public Policy
Type
article
Field-Weighted Citation Impact
0.00
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article

A Silver Bullet or Poison Pill? The Trivago’s Innovative Advertisement Enhanced by Artificial Intelligence

Po‐Ju Chen, X.M. Fan
Journal of Hospitality & Tourism Cases
Management, Economics, and Public Policy
article

A Silver Bullet or Poison Pill? The Trivago’s Innovative Advertisement Enhanced by Artificial Intelligence

Po‐Ju Chen, X.M. Fan
article en

Abstract

This case study focuses on the application of Artificial Intelligence (AI) in the advertisements of Online Travel Agency (OTA). With the development of AI, companies have more tools to create advertising. Deepfake, as a technology powered by Artificial Intelligence, could be used to manipulate the content in advertising. As a result, it is important to review the effect and users’ attitudes toward AI-advertising. This case study reviews the Trivago AI advertising and discusses the associated theory in the AI-human reaction. The possible solutions are also discussed in the case study.

Journal of Hospitality & Tourism Cases
Texas A&M University (US)
Openalex Percentile: Top 98%
Management, Economics, and Public Policy
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