From Bureaucracy to Innovation: How Civil Servants Can Modernize Administration

Civil servants can play an important role in identifying the needs and challenges facing public administration and citizens. Through feedback and interaction with citizens and other stakeholders, they can identify existing problems and offer innovative solutions. This study provides a comprehensive framework for understanding and applying innovation in public administration, focusing on the transformation of bureaucracy into a flexible and citizen-centered system. The objectives of the study are: identifying the principles of innovation in public administration, studying the role of civil servants in the modernization process, analyzing the obstacles in the transformation process, assessing the impact of technology and digitalization on the efficiency of the administration. Research will begin with a literature review and an analysis of academic articles and government reports on innovation in public administration. This will include previous studies, successful models of administrative reform and theoretical frameworks on bureaucratic transformation. The results and implications of the study lead to: identifying effective strategies for modernizing the administration, increasing awareness of the role of public servants as agents of change, and highlighting the role of technology in reducing bureaucracy. By promoting innovation strategies, public administration will be able to respond more quickly and effectively to the needs of citizens, reducing bureaucracy and improving the quality of public services.