Factors Influencing Occupational Stress; with Special Reference to the Staff of the Public Sector Banks in Hambanthota District

The Sri Lankan banking sector after liberalization has operated in a relatively stable environment. The banking system has proven beneficial to both the world and Sri Lankan economies. This research investigates the influencing factors on occupational stress of staff of the public banks in the Hambantota District. The research was conducted through Physical environment, Workload, Role ambiguity and interpersonal Strain that mainly affect stress. This study adopted a quantitative research approach. Using survey questionnaire responses, a sample of 216 managerial and non-managerial employees in the Hambantota District selected using a convenience sampling technique. To test the hypothesized impact on variables, the multiple regression analysis was performed using the SPSS 23.0 version. According to the regression analysis, Workload and Role ambiguity have a significantly positive impact on occupational stress. Physical Environment significantly negatively impact occupational stress and interpersonal Strain do not impact occupational stress. The study's findings will be useful for industrial experts, Managers and Policymakers to identify Stress levels and improve strategies to reduce stress and Improve employee performance. Also, these research findings would develop new knowledge about suggestions for reducing Occupational Stress.