A Chatbot for Asylum-Seeking Migrants in Europe
We present ACME: A Chatbot for asylum-seeking Migrants in Europe. ACME relies on computational argumentation and aims to help migrants identify the highest level of protection they can apply for. This would contribute to a more sustainable migration by reducing the load on territorial commissions, Courts, and humanitarian organizations supporting asylum applicants. We describe the background context, system architecture, underlying technologies, and a case study used to validate the tool with domain experts.
Authors
- Andrea Galassi (ORCID: https://orcid.org/0000-0001-9711-7042)
- Bettina Fazzinga (ORCID: https://orcid.org/0000-0001-8611-2377)
- Filippo Furfaro (ORCID: https://orcid.org/0000-0001-5145-1301)
- Elena Palmieri (ORCID: https://orcid.org/0000-0001-5176-8843)
- Luca Bolognini (ORCID: https://orcid.org/0000-0001-6319-6723)
- Paolo Torroni (ORCID: https://orcid.org/0000-0002-9253-8638)
- Margherita Vestoso
Institutions
- University of Calabria (IT)
- University of Naples Federico II (IT)
- University of Bologna (IT)
Publication Details
- Published
- 2024-10-28
- DOI
- https://doi.org/10.1109/ictai62512.2024.00104
- Citations
- 3
- Primary Topic
- Migration and Labor Dynamics
- Type
- article
- Field-Weighted Citation Impact
- 3.40