Safety on air transport in a multicultural working environment

This paper analyses the impact of cultural diversity on safety in the aviation sector. It identifies key human factors as well as safety procedures that play a crucial role in ensuring safe flight operations in a culturally diverse working environment. It does not focus on one selected element, but seeks to make visible the totality of the issues involved. Attention was drawn to the difficulty of identifying factors having a negative impact on teamwork. Conclusions and analysis of the problem addressed were based on a survey, conducted among employees of aviation companies. One of the main conclusions of the analysis indicates the need for periodic training of employees as well as the standardisation of language, also by eliminating dialects.