Transforming organizational performance through e-procurement

Procurement, a vital organizational process, involves acquiring goods and services to support operational activities such as planning, purchasing, storage, and shipping. E-procurement, a web-based communication system, has revolutionized procurement operations by streamlining processes, enhancing transparency, and reducing costs. E-procurement encompasses e-sourcing, e-ordering, and e-payment activities, facilitating efficiency and fostering stronger supplier relationships. While it offers numerous benefits, including improved organizational performance, customer satisfaction, and environmental sustainability, challenges remain, particularly in developing countries, where technological infrastructure and management support are critical hurdles. This study investigates the impact of e-procurement on organizational performance, emphasizing key variables like managerial commitment, data quality, and stakeholder engagement. Using IBM SPSS as a quantitative methodology, the research reveals that successful adoption of e-procurement optimizes resource utilization and transforms supply chain operations, making them more competitive and sustainable. These findings provide valuable insights for organizations aiming to implement e-procurement and enhance operational efficiency.

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Publication Details

Journal
South Asian Journal of Operations and Logistics
Published
2025-01-29
DOI
https://doi.org/10.57044/sajol.2025.4.1.2558
Primary Topic
ERP Systems Implementation and Impact
Type
article
Field-Weighted Citation Impact
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article

Transforming organizational performance through e-procurement

Qurban Ali
South Asian Journal of Operations and Logistics
ERP Systems Implementation and Impact
article

Transforming organizational performance through e-procurement

Qurban Ali
article en

Abstract

Procurement, a vital organizational process, involves acquiring goods and services to support operational activities such as planning, purchasing, storage, and shipping. E-procurement, a web-based communication system, has revolutionized procurement operations by streamlining processes, enhancing transparency, and reducing costs. E-procurement encompasses e-sourcing, e-ordering, and e-payment activities, facilitating efficiency and fostering stronger supplier relationships. While it offers numerous benefits, including improved organizational performance, customer satisfaction, and environmental sustainability, challenges remain, particularly in developing countries, where technological infrastructure and management support are critical hurdles. This study investigates the impact of e-procurement on organizational performance, emphasizing key variables like managerial commitment, data quality, and stakeholder engagement. Using IBM SPSS as a quantitative methodology, the research reveals that successful adoption of e-procurement optimizes resource utilization and transforms supply chain operations, making them more competitive and sustainable. These findings provide valuable insights for organizations aiming to implement e-procurement and enhance operational efficiency.

South Asian Journal of Operations and LogisticsVol. 4(1)
Iqra University (PK)
Openalex Percentile: Top 98%
ERP Systems Implementation and Impact
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