Province of Origin, Decision‐Making Bias, and Responses to Bureaucratic Versus Algorithmic Decision‐Making

ABSTRACT As algorithmic decision‐making (ADM) becomes prevalent in certain public sectors, its interaction with traditional bureaucratic decision‐making (BDM) evolves, especially in contexts shaped by regional identities and decision‐making biases. To explore these dynamics, we conducted two survey experiments within traffic enforcement scenarios, involving 4816 participants across multiple provinces. Results indicate that non‐native residents perceived ADM as fairer and more acceptable than BDM when they did not share a province of origin with local bureaucrats. Both native and non‐native residents showed a preference for ADM in the presence of bureaucratic and algorithmic biases but preferred BDM when such biases were absent. When bureaucratic and algorithmic biases coexisted, the lack of a shared province of origin further reinforced non‐native residents' perception of ADM as fairer and more acceptable than BDM. Our findings reveal the complex interplay among province of origin, decision‐making biases, and responses to different decision‐making approaches.

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Publication Details

Journal
Public Administration Review
Published
2025-01-27
DOI
https://doi.org/10.1111/puar.13928
Citations
2
Primary Topic
Social and Intergroup Psychology
Type
article
Field-Weighted Citation Impact
8.40
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article

Province of Origin, Decision‐Making Bias, and Responses to Bureaucratic Versus Algorithmic Decision‐Making

Zhejun Zhang, Shenghua Xie, Yue Guo, Ge Wang
2 citations
Public Administration Review
Social and Intergroup Psychology
8.40
article

Province of Origin, Decision‐Making Bias, and Responses to Bureaucratic Versus Algorithmic Decision‐Making

Zhejun Zhang, Shenghua Xie, Yue Guo, Ge Wang
article en
2 citations

Abstract

ABSTRACT As algorithmic decision‐making (ADM) becomes prevalent in certain public sectors, its interaction with traditional bureaucratic decision‐making (BDM) evolves, especially in contexts shaped by regional identities and decision‐making biases. To explore these dynamics, we conducted two survey experiments within traffic enforcement scenarios, involving 4816 participants across multiple provinces. Results indicate that non‐native residents perceived ADM as fairer and more acceptable than BDM when they did not share a province of origin with local bureaucrats. Both native and non‐native residents showed a preference for ADM in the presence of bureaucratic and algorithmic biases but preferred BDM when such biases were absent. When bureaucratic and algorithmic biases coexisted, the lack of a shared province of origin further reinforced non‐native residents' perception of ADM as fairer and more acceptable than BDM. Our findings reveal the complex interplay among province of origin, decision‐making biases, and responses to different decision‐making approaches.

Public Administration ReviewVol. 85(6)
Beijing Normal University (CN), Central China Normal University (CN)
Openalex Percentile: Top 4%
Social and Intergroup Psychology
8.40
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