Reveling the Interrelationship of Digital Transformation and Business Intelligence Techniques to Boost Human Capital Development

Abstract This study examines the impact of business intelligence techniques (BITs) on human capital development (HCD) within the Jordanian Securities Commission, with digital transformation explored as a mediating factor. A survey was conducted with a sample of 153 participants from various departments, and the data were analyzed using SPSS and AMOS to validate the research model. The findings indicate that business intelligence techniques serve as a critical enabler for enhancing employee knowledge-sharing and informed decision-making, which are essential for improved individual and organizational performance. Furthermore, digital transformation was found to strengthen the relationship between BITs and HCD by improving processes such as data collection, analysis, and decision-making. The study underscores the importance of aligning technological tools with human resource capabilities to adapt to technological changes and enhance organizational effectiveness. It also highlights the practical challenges organizations face in fully leveraging BITs and digital transformation for human capital development.