Management of a Mass Casualty Incident Involving Foreign Workers: Insights From a Single-Center Response to a Microbus Accident in Japan

This case study emphasizes the significance of three critical components for the effective management of multicultural MCIs. First, dynamic triage protocols must be designed to accommodate language barriers, ensuring equitable and timely care for all patients. Second, the integration of advanced technological solutions for real-time medical translation is essential to bridge communication gaps and support clinical decision-making during emergencies. Finally, culturally competent emergency care systems are vital for addressing the specific needs of diverse patient populations and fostering trust in healthcare delivery. As workforce globalization continues to advance, these findings provide practical insights for emergency medical services adapting to the challenges of increasingly diverse populations. These results have particular relevance for developed nations experiencing demographic transitions through immigration.