Evaluating employee performance in the Indian manufacturing sectors: identifying critical success factors

Purpose Effective human resource management and organisational success depend heavily on measuring employee performance. This paper aims to investigate multiple factors that are crucial in assessing and measuring employee performance in Indian manufacturing sectors. Further prioritisation of the manufacturing industries based on their practices is conducted to measure employee performance. Design/methodology/approach The LOCOW approach has been used in this study to determine the relative weightage of the factors that assist in measuring employee performance, and the MARCOS method prioritises manufacturing industries. Findings Through weightage, criteria show that task performance is given the most weightage, followed by adaptability and contextual performance in the manufacturing sectors. The top three industries are oil and gas, steel and automobile. Practical implications This study gives manufacturing industries the tools they need to improve their HR practices, get better work from their employees and stay ahead of the competition in a constantly changing industry. Originality/value The current work examines the weightage among the factors that aid in assessing employee performance; further, the use of MARCOS technique prioritises the industries, which can be considered the original contribution.