Evaluation of Patients' Satisfaction with Healthcare Services Provided at the National Health Insurance Authority Clinic of a Tertiary Hospital in South-West, Nigeria.
There was high satisfaction with the care received. More improvements can be made in areas such as cleanliness, availability of equipment or drugs, nurses' receptiveness and physicians' involvement of patients in decision-making to further enhance the overall satisfaction of patients at the clinic.
Authors
- Seun Anjorin (ORCID: https://orcid.org/0000-0003-0187-6410)
- Bosede Bukola Afolabi (ORCID: https://orcid.org/0000-0002-7511-7567)
- Oyinkansola Arin Ogungbemi
- F A Olagunju
- O. Taiwo Adewale
- A A Adeleke (ORCID: https://orcid.org/0009-0009-3678-5974)
- O Olayemi
- Ayodeji Oluwaseun Ogungbemi (ORCID: https://orcid.org/0000-0002-9874-0829)
Institutions
- Open Data Institute (GB)
- University of Oxford (GB)
Publication Details
- Journal
- PubMed
- Published
- 2024-09-30
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00