Consumer experiences of emergency department pre-triage waiting period: A mixed-methods study
Consumers expected and understood triage, yet reported various difficulties and few positives during the pre-triage waiting period and suggested improvements to the current system, warranting investigation of interventions to improve queuing.
Authors
- Joseph Miller (ORCID: https://orcid.org/0000-0002-1160-9837)
- Rebecca Sedgman
- Paul Buntine (ORCID: https://orcid.org/0000-0003-4329-3117)
- Patrick J. Owen (ORCID: https://orcid.org/0000-0003-3924-9375)
- Liam Hackett (ORCID: https://orcid.org/0000-0002-5453-0926)
- Annette Peart (ORCID: https://orcid.org/0000-0002-0536-276X)
- Emogene S Aldridge (ORCID: https://orcid.org/0000-0002-3271-2921)
- Noah Pallot
- Sebastian Wrobel
- Katrina Maybury
Institutions
- Eastern Health (AU)
- Monash Health (AU)
- Monash University (AU)
Publication Details
- Journal
- Australasian Emergency Care
- Published
- 2025-01-22
- DOI
- https://doi.org/10.1016/j.auec.2025.01.001
- Primary Topic
- Emergency and Acute Care Studies
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- Eastern Health Foundation