AI Assistants in the Workplace: Goal-Oriented Recommendations Using LLM

Self-quantifying technology enables users to evaluate their performance and define strategies for improvement. Workplace technology assists users in identifying activities and patterns that facilitate task completion. Software that measures workplace signals requires access to information from the user interface and peripherals. Current software solutions that track computer activity lack goal orientation and do not share raw data that could aid users and researchers in analyzing behavioral patterns at work. This paper presents Wellbot, an intelligent AI assistant capable of tracking workers' activities and providing personalized insights. The solution employs machine learning models to detect goal-oriented and recreational time. Based on users' goals and recent activities, Wellbot generates recommendations aided by Large Language Models. This work aims to enable tools that assist workers through an improved understanding of their context and goals.

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Publication Details

Journal
Avances en Interacción Humano-Computadora
Published
2024-11-30
DOI
https://doi.org/10.47756/aihc.y9i1.140
Primary Topic
Business Process Modeling and Analysis
Type
article
Field-Weighted Citation Impact
0.00
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article

AI Assistants in the Workplace: Goal-Oriented Recommendations Using LLM

Mary A.M. Rogers, Carlos Toxtli, Claire Gendron, Aracely Pérez de Hernández et al.
Avances en Interacción Humano-Computadora
Business Process Modeling and Analysis
article

AI Assistants in the Workplace: Goal-Oriented Recommendations Using LLM

Mary A.M. Rogers, Carlos Toxtli, Claire Gendron, Aracely Pérez de Hernández, R. Perera, Víctor Tella Muñoz, C. Pintado Delgado
article en

Abstract

Self-quantifying technology enables users to evaluate their performance and define strategies for improvement. Workplace technology assists users in identifying activities and patterns that facilitate task completion. Software that measures workplace signals requires access to information from the user interface and peripherals. Current software solutions that track computer activity lack goal orientation and do not share raw data that could aid users and researchers in analyzing behavioral patterns at work. This paper presents Wellbot, an intelligent AI assistant capable of tracking workers' activities and providing personalized insights. The solution employs machine learning models to detect goal-oriented and recreational time. Based on users' goals and recent activities, Wellbot generates recommendations aided by Large Language Models. This work aims to enable tools that assist workers through an improved understanding of their context and goals.

Avances en Interacción Humano-ComputadoraVol. 9(1)
Clemson University (US)
Openalex Percentile: Top 58%
Business Process Modeling and Analysis
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