The Role of Age-Related Changes to Memory in Social Judgment and Decision Making Involving Artificial Social Agents

Abstract: Research links a progressive decrement in episodic memory to deficits in judgment and decision making in aging. In social decision making, decrements in episodic memory contribute to suboptimal decisions among older adults. As artificial agents – such as humanoid robots, artificial intelligence (AI)-powered deepfakes, and chatbots – become increasingly present in human society, they can both benefit (e.g., combat loneliness) and harm (e.g., defraud) older adults. Understanding how older adults make social judgments and decisions involving artificial agents is crucial for research and policy making. Nevertheless, it remains poorly understood how episodic memory deficits influence social judgments and decisions involving artificial agents, and how this relation changes with age. This review will bridge this gap by applying a developmental model to explain how memory influences social judgments and decisions involving artificial agents in late adulthood. Evidence suggests that older adults increasingly rely on gist-based processing, which may explain their greater preference for humanoid robots compared with younger adults. We will also discuss the distinct challenges deepfakes pose for older adults’ trust-related decision making. In closing, we will discuss the implications of age-related memory changes for social judgments and decisions involving disembodied artificial agents, such as chatbots.