THE EFFECT OF CO-CREATION EXPERIENCE ON TOURISTS' REVISIT INTENTION WITHIN HOMESTAYS

In response to the rapid development of tourism and the increasing demand for personalized experiences, this study examines how co-creation experience (CCE), comprising co-creation behavior (CCB) and experiencescape (EXP), influences tourists’ revisit intentions (RI) within the homestay sector, a key component of modern travel. In an increasingly competitive market, understanding these relationships is critical. This study employed a quantitative and deductive approach. Data were collected from 260 homestay visitors, aged 20 to 60 years old, using a questionnaire and analyzed through multiple linear regression. The findings revealed that both CCB and EXP significantly affect RI, but CCB had a stronger positive impact on RI than EXP. In conclusion, the findings highlight the significance of engaging tourists in co-creation activities and providing immersive experiences in order to encourage them to revisit the homestay. The study offers practical strategies for homestay operators to boost revisit intentions and contributes to the theoretical understanding of CCE, while also suggesting directions for future research.

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Publication Details

Journal
Journal of Tourism Hospitality and Environment Management
Published
2024-12-22
DOI
https://doi.org/10.35631/jthem.938009
Primary Topic
Service and Product Innovation
Type
article
Field-Weighted Citation Impact
0.00
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article

THE EFFECT OF CO-CREATION EXPERIENCE ON TOURISTS' REVISIT INTENTION WITHIN HOMESTAYS

Zuraidah Zainol, Wenfang Cai
Journal of Tourism Hospitality and Environment Management
Service and Product Innovation
article

THE EFFECT OF CO-CREATION EXPERIENCE ON TOURISTS' REVISIT INTENTION WITHIN HOMESTAYS

Zuraidah Zainol, Wenfang Cai
article en

Abstract

In response to the rapid development of tourism and the increasing demand for personalized experiences, this study examines how co-creation experience (CCE), comprising co-creation behavior (CCB) and experiencescape (EXP), influences tourists’ revisit intentions (RI) within the homestay sector, a key component of modern travel. In an increasingly competitive market, understanding these relationships is critical. This study employed a quantitative and deductive approach. Data were collected from 260 homestay visitors, aged 20 to 60 years old, using a questionnaire and analyzed through multiple linear regression. The findings revealed that both CCB and EXP significantly affect RI, but CCB had a stronger positive impact on RI than EXP. In conclusion, the findings highlight the significance of engaging tourists in co-creation activities and providing immersive experiences in order to encourage them to revisit the homestay. The study offers practical strategies for homestay operators to boost revisit intentions and contributes to the theoretical understanding of CCE, while also suggesting directions for future research.

Journal of Tourism Hospitality and Environment ManagementVol. 9(38)
Sultan Idris Education University (MY), Pingdingshan University (CN)
Openalex Percentile: Top 62%
Service and Product Innovation
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