Research on building and utilizing a RAG-based user sentiment analysis avatar AI chatbot

Large Language model(LLM) are becoming a very important tool for conversing with humans in the field of artificial intelligence due to rapid development, and they provide a lot of information to users by learning a vast amount of information in various fields, but companies are trying to build Small Large Language Model(sLLM) tailored to the enterprise by utilizing the information they want. In addition, companies are implementing various ways to communicate with each other. This paper proposes a search augmentation (RAG) algorithm for improving the performance of sLLM construction and an avatar expression change analysis algorithm for user interaction. To evaluate the performance of the algorithm, an enterprise chatbot was built to check the performance.

Authors

Publication Details

Journal
Journal of Korea Multimedia Society
Published
2024-12-31
DOI
https://doi.org/10.9717/kmms.2024.27.12.1559
Primary Topic
Educational Technology and Pedagogy
Type
article
Field-Weighted Citation Impact
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article

Research on building and utilizing a RAG-based user sentiment analysis avatar AI chatbot

Seong-Ju Park, Nam‐Ho Kim
Journal of Korea Multimedia Society
Educational Technology and Pedagogy
article

Research on building and utilizing a RAG-based user sentiment analysis avatar AI chatbot

Seong-Ju Park, Nam‐Ho Kim
article en

Abstract

Large Language model(LLM) are becoming a very important tool for conversing with humans in the field of artificial intelligence due to rapid development, and they provide a lot of information to users by learning a vast amount of information in various fields, but companies are trying to build Small Large Language Model(sLLM) tailored to the enterprise by utilizing the information they want. In addition, companies are implementing various ways to communicate with each other. This paper proposes a search augmentation (RAG) algorithm for improving the performance of sLLM construction and an avatar expression change analysis algorithm for user interaction. To evaluate the performance of the algorithm, an enterprise chatbot was built to check the performance.

Journal of Korea Multimedia SocietyVol. 27(12)
Openalex Percentile: Top 76%
Educational Technology and Pedagogy
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