USING SIX SIGMA FOR CONTINUOUS IMPROVEMENT IN ENGINEERING TECHNOLOGY

A grassroots team at the College of Applied Science, University of Cincinnati, formed to use Six-Sigma methodology, an industry familiar process, to develop an improved assessment plan that is responsive to the ABET accreditation requirements.Using Six Sigma in the evaluation process fits nicely with the engineering technology programs and was readily accepted by faculty.Changes in accreditation criteria have resulted in a focus on learning objectives and outcomes and results of evaluations that can be used to improve and develop the programs.Since most programs have now gone through at least one visit, many programs have found concerns and/or weaknesses in Criterion 2: program outcomes and 3: assessment and evaluation.Some of the most common areas of concern are communication and lifelong learning.