The Impact of Organizational Citizenship Behaviour on Innovation Performance of Employees in Chinese Small and Medium-Sized Enterprises
In China's rapidly evolving economic landscape, small and mediumsized enterprises (SMEs) have emerged as pivotal players, driving growth and fostering innovation.However, the dynamics of Organizational Citizenship Behaviour (OCB) and job satisfaction within these enterprises, and their subsequent influence on an employee's innovative performance, remain underexplored.By focusing on the interplay between OCB, job satisfaction, and innovative performance within Chinese SMEs, This study aims to fill the existing knowledge gaps and provide insights for both academia and industry.A total of 412 questionnaires were disseminated to respondents of SMEs.Using PLS-SEM as an instrument to analyze statistics, the result showed that organizational citizenship behaviour has a significant influence on SMEs employees' innovation performance.This study implies that SMEs in China can enhance their innovative performance by prioritizing and fostering positive employee behaviors.
Authors
- Khai Wah Khaw (ORCID: https://orcid.org/0000-0003-2646-6477)
- XinYing Chew (ORCID: https://orcid.org/0000-0001-5539-1959)
- Zhao Li (ORCID: https://orcid.org/0000-0001-6308-4502)
- Sharon Peck Yeng Cheang
Publication Details
- Journal
- Journal of Technology Management and Business
- Published
- 2024-12-11
- DOI
- https://doi.org/10.30880/jtmb.2024.11.02.005
- Citations
- 2
- Primary Topic
- Organizational Leadership and Management Strategies
- Type
- article
- Field-Weighted Citation Impact
- 1.11
Funders
- Universiti Sains Malaysia