Exploring Technology's Impact on Digitalization, Leadership, and Employee Performance: A Case Study of Local Authorities in Mauritius

This study examines the relationship between digitalization and employee performance in local authorities in Mauritius, focusing on resistance to change, employee engagement, leadership, resources, education, and the success of digital initiatives like the Innovative Council.Using primary data from an online survey analyzed via Statistical Package for the Social Sciences, positive relationships were found between employee performance, workplace culture, and digitalization level.However, leadership support had an unexpected inverse effect.Recommendations include enhancing digital infrastructure, refining training, and promoting workplace culture, emphasizing further research on leadership's role.