Increasing the Pass Rate of G.C.E. Advanced Level Engineering Technology Stream Students in a 1AB National School in the Matugama Zone through Comprehensive Process Management, Training and Development, and Supervision System

Education plays a vital role in shaping Sri Lankan society, with national-level exams, especially the Advanced Level (A/L) exams, being highly influential. There are growing concerns about pass rates in the A/L engineering technology stream. This study aimed to increase the pass rate in a selected school from 51.38% to 60.00% within a year by implementing a comprehensive framework involving process management, training and development, and supervision system. The methodology used both qualitative and quantitative approaches. Structured interviews with six engineering technology teachers helped to develop a questionnaire, which was distributed to 100 students who had taken the A/L engineering technology exam. Quantitative data were also collected from various sources. Root cause analysis using the Ishikawa diagram revealed seven root causes. Proposed solutions included implementing Standard Operating Procedures (SOPs) and flow charts for better process management, conducting comprehensive training needs analysis, designing and evaluating training programs, and introducing checklists and Key Performance Indicators (KPIs) to enhance supervision. These measures aimed to systematically address issues and improve educational outcomes of the school. Improved process management was expected to enhance both teacher and student skills. Training and development efforts aimed to boost student engagement, teacher satisfaction, and teaching effectiveness. The supervision system focused on increasing teacher participation, enhancing the teaching-learning process, and improving student performance. The study suggested that increasing pass rates is a significant indicator of a school’s overall quality and effectiveness. Effective planning, adherence to established processes, identifying staff training needs, and regular observation and feedback mechanisms are essential for improving pass rates. Keywords: Students’ pass rate; Process management; Training and development; Supervision system; Engineering Technology