Beyond the Textbook: A Study of ChatGPT Patterns of Use Perceptions and Experiences Among Students in Higher Education

This study investigates the utilization pattern, perception, and experience of Higher Education Institutes (HEIs) students towards the ChatGPT application in an academic context. It employs a quantitative approach utilizing a questionnaire as the research instrument. The study sample was selected using a simple random sampling method from Sunway University and Sunway College in Kuala Lumpur, Malaysia. The survey participants, enrolled in General Studies Subjects (MPU) during their short semester between September and December 2023, were selected using a simple random sampling method. Out of 150 students who received the survey via Google Forms, 119 provided complete responses suitable for analysis. The research primarily focused on calculating mean scores to assess three key dimensions: its use patterns of ChatGPT, perceptions and experiences among students towards its adoption in educational contexts. A descriptive analysis was conducted to determine student frequency and percentage values for ChatGPT usage. At the same time, mean scores were utilized to evaluate higher education institutes (HEIs) students' perceptions and experiences with the application in an academic context. This descriptive analysis revealed a spectrum of responses that ranged from low to very high levels across these dimensions. The findings of this study offer extensive insight into the current incorporation and perception of ChatGPT within Higher Education Institutions (HEIs), showcasing the diverse range of engagement and acceptance levels among students.