Lean Competencies of Healthcare Professionals as a Basis for Improving the Efficiency of a Medical Organization

Goal. The study of approaches to improve the efficiency of building lean competencies among healthcare professionals through quality management components (Donabedian triad) with an assessment of the result of invested educational investments. Materials and methods. The article presents the author's methodology for deploying advanced training programs in lean technologies through quality management of the Donabedian triad. The formation of training programs through the blocks "structure", "process", "result" is aimed at increasing the effectiveness of improving the necessary skills in the field of process improvement. As an example, the structure of one of the professional development programs is given with an assessment of the investments made in the skills of employees and on the results of the activities of a medical organization. Results. During the period of comparative analysis of training and implementation of the inventory management system in a medical organization, using the skills acquired during training, an assessment of the profitability of the invested costs for the resulting effect for a medical organization (ROI indicator) is shown. Each ruble invested in investments under the same conditions brought 46 rubles to the hospital. Scientific contribution. The formation of a methodology for practice-oriented postgraduate training programs with an assessment of their effectiveness in the long term on the activities of the organization, which requires continued research in this direction. Conclusion. The effectiveness of postgraduate training of specialists can be achieved only through joint consolidated approaches aimed at obtaining and improving the necessary skills that increase the effectiveness of the organization. The scope of application. The described concept of practice-oriented learning can be applied in any field of activity. Limitations of future research. Not revealed.