AI-Powered Personalization in E-Commerce

The nature of e-commerce is constantly changing how the business is carried out and how things are bought. It has been made possible to do so because of technological advancements and the capacity of the internet that goes as far as allowing the customers to view, buy and get products from the ease of their homes. The idea of e-commerce has developed to cut through both the retail environment and the interface of customer expectations. This is the outcome of artificial intelligence being adopted by the e-commerce sector, namely in the area of customization. More specifically, when AI algorithms are applied, machine learning is becoming more and more significant in e-commerce customization. AI technologies keep developing further and further which enables to analyse the detailed information about the shopping habits, interests and preferences of every client so that every e-commerce unit may be able to cater to every need of a customer. This document focuses on the AI methods related to the e-commerce personalization processes: machine learning, deep learning, and natural language processing (NLP) methods. It focuses on the procedures of gathering and analysing data because these are crucial in understanding the buying patterns of consumers and what they prefer.

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Publication Details

Published
2024-11-29
DOI
https://doi.org/10.1109/idicaiei61867.2024.10842768
Primary Topic
Big Data and Business Intelligence
Type
article
Field-Weighted Citation Impact
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article

AI-Powered Personalization in E-Commerce

Ankur Vijay Chaudhari, Swapnil Hajare
Big Data and Business Intelligence
article

AI-Powered Personalization in E-Commerce

Ankur Vijay Chaudhari, Swapnil Hajare
article en

Abstract

The nature of e-commerce is constantly changing how the business is carried out and how things are bought. It has been made possible to do so because of technological advancements and the capacity of the internet that goes as far as allowing the customers to view, buy and get products from the ease of their homes. The idea of e-commerce has developed to cut through both the retail environment and the interface of customer expectations. This is the outcome of artificial intelligence being adopted by the e-commerce sector, namely in the area of customization. More specifically, when AI algorithms are applied, machine learning is becoming more and more significant in e-commerce customization. AI technologies keep developing further and further which enables to analyse the detailed information about the shopping habits, interests and preferences of every client so that every e-commerce unit may be able to cater to every need of a customer. This document focuses on the AI methods related to the e-commerce personalization processes: machine learning, deep learning, and natural language processing (NLP) methods. It focuses on the procedures of gathering and analysing data because these are crucial in understanding the buying patterns of consumers and what they prefer.

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