Digital transformation of SMEs: Leveraging social media to market mangrove-based products

This community service activity aimed to enhance the sales of mangrove-based products produced by the Tanjung Jalakarya SMEs group through the utilization of social media. Prior to the program, the group faced challenges in promoting and selling their products. Through the community service program, the team provided equipment, training on labeling and packaging, and mentorship on social media usage. As a result, within six months, there was a 30% increase in sales. This demonstrates the effectiveness of empowering SMEs groups with knowledge and skills in utilizing social media to expand their market reach and increase their income.

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Publication Details

Journal
Community Empowerment
Published
2024-11-30
DOI
https://doi.org/10.31603/ce.12191
Primary Topic
SMEs Development and Digital Marketing
Type
article
Field-Weighted Citation Impact
0.00
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Digital transformation of SMEs: Leveraging social media to market mangrove-based products

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Digital transformation of SMEs: Leveraging social media to market mangrove-based products

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article en

Abstract

This community service activity aimed to enhance the sales of mangrove-based products produced by the Tanjung Jalakarya SMEs group through the utilization of social media. Prior to the program, the group faced challenges in promoting and selling their products. Through the community service program, the team provided equipment, training on labeling and packaging, and mentorship on social media usage. As a result, within six months, there was a 30% increase in sales. This demonstrates the effectiveness of empowering SMEs groups with knowledge and skills in utilizing social media to expand their market reach and increase their income.

Community EmpowermentVol. 9(11)
Jakarta State Polytechnic (ID)
Openalex Percentile: Top 49%
SMEs Development and Digital Marketing
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