LalaCo: An Online Vending System for Street Food Vendors in the City

This paper presents a study on designing and developing a mobile application to enhance the digital transformation experience in micro to small-scale businesses and street food vending in a city like Metro Manila. The study aims to develop a mobile application for street vendors and customers. It intends to help street vendors maximize the opportunity they can get from online vending. The research methodology involved gathering data through questionnaires and user acceptance testing. The average SUS score from the 35 respondents who rated the system was 83.36, meaning the users rated the perceived usability of the system as "Excellent." The results indicate that the mobile application has received positive feedback from customers and vendors, with users reporting improved navigation, accurate location display, and overall satisfaction with the app. The findings suggest that the application has the potential to establish a dedicated support system for vendors, proactive issue monitoring, feedback collection, and expand on diverse markets.