Product Recommendation using Feature-Level Analysis

This research study presents a systematic approach to recommend products based on a comprehensive assessment of customer preferences and feedback. The proposed methodology involves a multi-step user interface where customers answer boolean questions to determine their interest, select desired product features, and provide opinions through reviews or ratings. The collected data is organized into a structured dataset, which undergoes preprocessing to address missing values and prepare textual reviews for sentiment analysis using the VADER algorithm. A novel combined metric is derived, integrating sentiment scores and feature ratings, to classify product features into categories (strong, moderate, weak) using K-means clustering. The final recommendation decision is made based on the balance of strong and moderate features relative to the total selected features. This approach offers a systematic framework for personalized product recommendations informed by customer sentiment and feature preferences.

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Publication Details

Published
2024-12-04
DOI
https://doi.org/10.1109/icacrs62842.2024.10841483
Primary Topic
Advanced Text Analysis Techniques
Type
article
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article

Product Recommendation using Feature-Level Analysis

Ravindra Raman Cholla, Pujala Nanda Kishore, D. Kishore Babu, Kumara Raja Jetty
Advanced Text Analysis Techniques
article

Product Recommendation using Feature-Level Analysis

Ravindra Raman Cholla, Pujala Nanda Kishore, D. Kishore Babu, Kumara Raja Jetty
article en

Abstract

This research study presents a systematic approach to recommend products based on a comprehensive assessment of customer preferences and feedback. The proposed methodology involves a multi-step user interface where customers answer boolean questions to determine their interest, select desired product features, and provide opinions through reviews or ratings. The collected data is organized into a structured dataset, which undergoes preprocessing to address missing values and prepare textual reviews for sentiment analysis using the VADER algorithm. A novel combined metric is derived, integrating sentiment scores and feature ratings, to classify product features into categories (strong, moderate, weak) using K-means clustering. The final recommendation decision is made based on the balance of strong and moderate features relative to the total selected features. This approach offers a systematic framework for personalized product recommendations informed by customer sentiment and feature preferences.

Jain University (IN)
Openalex Percentile: Top 76%
Advanced Text Analysis Techniques
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