Impact of the Organizational Internal Social Responsibility on Organizational Citizenship (Evidence from Bahrain)

The aim of this research is to identify the impact of organizational internal (Social responsibility, training & development of employees right, work-life balance, diversity at work and health & safety) on organizational citizenship behaviors at Civil Service Agency in the Kingdom of Bahrain. Two hundred and twenty employees were surveyed through a comprehensive inventory method. The analysis is based on the outcomes of the questionnaires survey. The researchers hypothesized that there is a significant impact for the organizational internal social responsibility (Social responsibility, training & development of employees right, work-life balance, diversity at work and health & safety) on organizational citizenship behaviors at Civil Service Agency in the Kingdom of Bahrain. The findings revealed that this hypothesis was accepted. Moreover, results indicated that there were no significant differences with regard to the impact of organizational internal social responsibility with its dimensions in question on organizational citizenship behaviors at the agency in question due to the demographics (gender, age, qualification and years of experience).