Exploring the Influence of Internal and External Factors on E-Waste Management Practices in Malaysia: Examining the Significance of Eco-Efficiency Strategy

The surge in electronic waste (e-waste) amid the era of digitalization has become a pressing concern. Hence, this research aims to delve into e-waste management practices within business organizations, as well as the factors influencing these practices. Additionally, the study examines whether the implementation of an eco-efficiency strategy significantly enhances these impacts. Through a combination of questionnaire surveys and interviews, the research focused on Bursa Malaysia listed firms, mainly those in the technology and telecommunications sectors. The findings underscore a notable influence of internal factors on e-waste management practices. However, the influence of external factors on these practices was observed to be contingent upon the adoption of an eco-efficiency strategy. Insights gleaned from the interviews affirm the pivotal role of internal factors, such as top management commitment, in fostering effective e-waste management practices.