Unveiling the Impact of Psychological Contract Breach: The Moderating Role of Mindfulness in Job Performance, Burnout, and Turnover Intention

This study explores the influence of psychological contract breach on key behavioral outcomes—turnover intention, job performance, and burnout—among Indonesian nurses, while considering mindfulness as a moderating factor. Given the increasing application of mindfulness in enhancing mental and psychological well-being as therapy, its specific effects on workplace behavior among nurses remain underexplored. To fill this gap, the study surveyed 165 nurses across Indonesia using a non-probability purposive sampling method. The analysis revealed was conducted using SmartPLS version 4.0, which included preliminary assessments of reliability and validity, followed by hypothesis testing through structural equation modelling. The results demonstrated that PCB negatively influenced both turnover intention and burnout, consistent with previous research. However, contrary to expectations, PCB positively impacted job performance. Mindfulness did not significantly moderate the relationships between PCB and job performance, turnover intention, or burnout. These findings suggest that while PCB detrimentally affects turnover intention and burnout, it may also lead to increased job performance, possibly as a compensatory response. The limited moderating effect of mindfulness highlights the need for more comprehensive strategies to address the adverse outcomes of PCB. These findings underscore the complex relationships between psychological contract breaches and employee behavior, emphasizing the necessity for healthcare institutions to address psychological contract issues and promote mindfulness practices to improve job performance and reduce burnout and turnover intention.