Navigating Market Research Ethics in the Technological Landscape: A Comprehensive Analysis of Data Collection Practices and Public Perceptions
This study investigates the changing landscape of market research ethics, digital data usage, and privacy concerns in the technology sector. The study, which included 62 respondents, primarily from younger demographics, looked into awareness, perceptions, and experiences with various data collection methods. Key findings indicate a critical understanding of the Media and Consumer Insights Industry, particularly among those aged 25–34. Examining Fair Information Practices (FIP) Principles, transparency emerges as pivotal, positively influencing comfort levels. However, concerns arise regarding consent practices, suggesting a need for improvement. The Privacy Calculus Model reveals the crucial role of perceived benefits, customization, and trust in individuals' willingness to share information. Implications underscore the need for focused education, increased transparency, and better consent methods. Organizations are encouraged to align their practices with consumer expectations, promoting responsible data usage. The study adds vital insights to discussions about digital ethics, privacy, and responsible data practices in the technology sector, setting the groundwork for informed decisions and ethical concerns in market research.
Authors
- Eric Blancaflor (ORCID: https://orcid.org/0000-0002-7189-3040)
- Grace Lorraine Intal (ORCID: https://orcid.org/0000-0002-9956-7781)
- Alberto Villaluz (ORCID: https://orcid.org/0009-0002-6522-1050)
- Justine Ryle Magleo
- Juan Patrick Angelo Garcia
- Jagg Aethan Lebosada
Institutions
- Mapúa University (PH)
Publication Details
- Published
- 2024-08-16
- DOI
- https://doi.org/10.1109/ccet62233.2024.10838110
- Citations
- 1
- Primary Topic
- Ethics in Business and Education
- Type
- article
- Field-Weighted Citation Impact
- 1.05