Effects of Physical Self-efficacy and Resilience of Facility Security on Service Quality

This study is a study to identify the impact of the physical self-efficacy andresilience of facility guards on the quality of private security services, and conducted a finalanalysis of 358 facility guards working for facility security companies for two months fromJuly to September 2024. First of all, the results of the study. The physical self-efficacy offacility guards was found to have a significant positive (+) effect on resilience. Second, theresilience of facility guards was found to have a significant positive effect on the quality ofservice. Third, the physical self-efficacy of facility guards was found to have a significantpositive (+) effect on the quality of service. Therefore, various programs and education areneeded to improve the physical self-efficacy and resilience of facility guards, and the qualityof service affects the value and management performance of the company, so it is alsonecessary to improve the treatment and working environment of facility guards.