Paradigm Shift in E-Commerce by Applying Cognitive Multi-Agent System with Machine Learning and Deep Learning Techniques
The incorporation of artificial intelligence (AI) into the e-commerce realm has transformed business operations and customer interactions. In paper we elaborate the transformative impact of artificial intelligence in online marketing and focus on the key application and benefits. This overview explores the AI landscape within e-commerce, emphasizing crucial elements and progressions within this domain. The AI in e-commerce provide real-time customer support, enhancing the efficiency and responsiveness of service. The AI in e-commerce increase the fraud detection capabilities, secure transaction and also protecting the customer trust, from these advancement, data privacy concern, algorithm bias and integration complexities are remain challenges in e-market places.The objective of AI paradigm in e-commerce is to provide transformative shift towards intelligent automation, personalized experiences, data-driven insights, and enhanced customer engagement, driving growth and innovation in the e-commerce industry.
Authors
- Parakkal Deepak (ORCID: https://orcid.org/0000-0002-3436-9784)
- Ankur Dumka (ORCID: https://orcid.org/0000-0001-8837-7723)
- Bireshwar Dass Mazumdar (ORCID: https://orcid.org/0000-0002-9763-5728)
Institutions
- Uttarakhand Technical University (IN)
- Bennett University (IN)
- Dehradun Institute of Technology University (IN)
Publication Details
- Published
- 2024-09-18
- DOI
- https://doi.org/10.1109/ic3i61595.2024.10829030
- Citations
- 1
- Primary Topic
- Big Data and Business Intelligence
- Type
- article
- Field-Weighted Citation Impact
- 0.53