Characteristics and Expectations of Low-Paid Workers in the Care Services Sector in Poland

The article analyses the specific nature of work among elderly caregivers in Poland as a low-paid group and identifies these employees’ expectations towards employers. In the context of an aging society, which increases the demand for caregiving services, the low level of compensation and social prestige associated with this profession poses a significant challenge that may negatively impact employees’ engagement and job satisfaction. The study is based on literature review, a survey method directed at caregiving sector employees and statistical data analysis, which enabled a comprehensive identification of factors affecting their motivation and expectations. The results indicate the need to implement motivational strategies aimed at improving working conditions and enhancing job satisfaction among caregivers. Applying such solutions may contribute to increased productivity and reduced employee turnover in this professional group.